Emergency Info

If you are having a life threatening emergency dial 911.  Please click below to find helpful information in case of an emergency.

Richfield City along with Sevier County has contracted with Emergency Communications Network, Inc., of Ormond Beach, Florida, for its “CodeRED” high-speed telephone emergency notification services. The CodeRED system gives city officials the ability to deliver pre-recorded emergency telephone notification/information messages to targeted areas or the entire city at a rate of up to 60,000 calls per hour.

This system is only as good as the telephone database supporting them. “If your phone number is not in the database, you will not be called”. The CodeRED system not only offers faster calling rates and improved message delivery, it gives individuals and businesses the ability to add their own phone numbers directly to the system’s telephone database. This is an extremely important feature.

To ensure no one is omitted all individuals and businesses to log onto the Richfield City’s website, WWW.RICHFIELDCITY.COM, and follow the link to the “CodeRED Residential and Business Data Collection” page. Those without Internet access may call the city offices at (435-896-6439), Monday through Friday, (8AM-5PM) to give their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers (optional).

No one should automatically assume his or her phone number is included. All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the last year, and who use a cellular phone as their primary home phone.

The “CodeRED system is a geographical based notification system, which means street addresses are needed to select which phone numbers will receive emergency notification calls in any given situation. The system works fine for cell phones too, but we have to have a street address”. People who have recently moved but kept the same listed or unlisted phone number also need to change their address in the database.

CodeRED gives those who want to be included an easy and secure method for doing so.  The information will only be used for emergency notification purposes. Questions should be directed to the Richfield City Offices, 435-896-6439.

Please register your phone number by clicking below:


Information on how to prepare for a emergency.  Be Ready Utah

You can call Richfield City at (435)896-6439 and notify us of the leak location. If this is an after- hours emergency, please call (435) 979-7258. 

You can also submit a online ticket here

A plugged line could be in the house or in the City’s main. In order to determine where the plug is, call a local plumber. If it is an emergency situation, you can call Richfield City’s emergency number at (435) 979-7258. 

If you see a power line on the ground, stay away and call Rocky Mountain Power at 1-877-508-5088 or dial 911.

You can visit us at www.rockymountainpower.net

To report a gas leak or other emergency call 1-800-767-1689 or dial 911

To visit us on the web go to www.questargas.com